Customer Testimonials
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Read Our Reviews
Greg and Alex were great from start to finish. They made the buying process easy. Will do business with them again in the future.
Very fast and best Car experience ever.. Loved the snacks. Only took one hour to
Great buying experience! Wish there was an option for no advanced technology/ app stuff and more communication from the factory. Thanks for the great purchase experience, the dealership is great!
Everyone here has always been incredibly nice and professional, which is hard to find nowadays.
After a driver went left of center and totaled my truck. Having limited rental time. Searching with autotrader. Newburg Jeep Ram worked with me to purchase a vehicle and return the rental.
Replaced driver side weather stripping, oil change, tire rotation. Great service
Quick, was do e when they said also helped with a discount promo. Great experience
Pleasant, fast and helpful. Sarah was a wonderful salesperson. she answered all my questions and concerns.
We appreciate how quick Newberg Dodge always is to find us new vehicles and repair existing ones.
Nice people and an easy transaction.
They are the Best! Only place I trust. Small town feel and Professional Service, Love it.
Great job as usual!
I started my deal online and was then contacted by Greg at the dealership. He was very attentive throughout the process and did anything and everything he could to make the process seamless. As we were finalizing numbers to purchase, he was working with Ms Lanphere and it was amazingly smooth and quick. I needed to leave the dealership but Greg made it all happen and actually delivered my new ride to me in Salem. One of the best car buying experiences I’ve ever had. Thank you!
took my RAM in for warranty work and check other inspection items. they did the job in the time they quoted and I am happy
The peyote we met at the dealership were all professional and helpful. Our sales person Sarah was very straight forward and honest. If she didn't have an answer to our questing she researched it to find out. She was easy to talk to. No high pressure!
Trying to track down a leaking sunroof. Did a great job of staying in contact with me and updating me on the progress.
(Translated by Google) EXCELLENT SERVICE RECOMMENDED PEOPLE IS NICE MY LATIN PEOPLE RECOMMEND THIS DEALER YOU FEEL LIKE FAMILY (Original) EXELENT SERVICE RECOMMENDED PEOPLE IS NICE MI JENTE LATINA RECOMIENDO ESTE DEALER TESIENTES COMO EN FAMILIA
Professional, timely and did an excellent job! We were in a time crunch and they accommodated our schedule and we were on the road again in no time! Highly recommend Alex R. / Hollie And the rest of the quality team at Newberg Jeep!
Love my new car, but feel that it was sold to me with existing problems.
Pricing was Fair. Carlos was great and easy to work with. Thank you Very Much.
Fast and friendly staff performed standard maintenance on my new vehicle. Location is easily accessible and is my go-to dealer for maintenance on both Ram trucks we own.
Bob Lanphere’s Newberg Jeep Ram performed or orchestrated five upgrades on my used truck purchase. They added a bed liner, tool box, head rack with load clips, automatic running board step and single step near the left rear bumper for easy bed access. Could not be happier with the quality of installation or the timely completion. The price was also very reasonable.
Great customer service. I I I I I I I I I I I i i
Everything was perfect. From order to receiving of my RAM TRX was a great experience! Thank you.
The experience has been flawlessly wonderful. There were several add-ons that I requested: rack, tool box, bed liner, automatic running board step, bed access step. Scheduling and attention to detail have been excellent! I would highly recommend Bob Lanphere’s Newberg Jeep Ram for your next purchase.
All of the staff were very helpful, friendly, and respectful. They were patient with our decision making process and answered all of our questions. We will definitely be buying from them again.
Dan was very clear about the service and the cost, The work was completed on time and at the cost.
It was the fastest and easiest time I have ever had purchasing a car. It was actually a pleasure. Thank you so very much.
Easy transaction and great experience. Such good people to work with. Thank you so much!
Our company has purchased 3 vehicles now from Newberg Ram. Each transaction has been a very positive experience. I would recommend my colleagues, friends, and family to purchase a vehicle from Bob Lanphere's Jeep Ram.
I had multiple issues with my jeep and your servicemen took care of all the issues. From beginning to end the service was great.
No Pressure. No Hassle. No Time Wasted. Big Thumbs-up 2tha Staff.****
Ryan was very knowledgeable on automotive in general, which is very nice ! Very pleasant to deal with
Friendly Service Man and my car was finished earlier than quoted.
Wonderful service! We felt taken care of and listened to of what we were looking for.
Kept the process as painless as possible. Very easy to work with. Will do business again.
Everybody was so nice, easy-going and no pressure in and out within an hour! Carlos and Sarah were awesome!
Easy in and greeted with a smile. Rebecca was personable and explained all in detail.
Carlos was very courteous and helpful with test driving the BMW MP. The used vehicle was in excellent condition and Carlos moved us through the buying process easily. Thank you!
I ordered & purchased a new 2022 Dodge Ram 3500 and the Sales team consisting of Carlos & Alberto were phenomenal. Hands down best experience with any car/truck dealership I have ever had. They are honest, consistent and high level professionals. They even helped mitigate the complexity of me purchasing my truck from Hawai’i. Mahalo nui
Rebecca, the service manager in Newberg, is wonderful. She arranged a loaner, was able to get my car in for repair earlier than anticipated and all with a wonderful attitude.
We were greeted promptly. And you had what my husband wanted wanted. we took it to the coast & it rode very nicely.
This is a great dealer. We love that they are straight to the point. This was the best experience we have ever had at a dealer. Our salesperson (Andrew) is a good guy and honest.
Just as easy as my last service I love that they don't try and pressure you into extra services you don't need or ask for! The only downside of getting service here and waiting onsite is they don't have any tables or little work areas to sit at to use a laptop. I made do with a chair and regardless will still come back for service. typically, I walk the lot and look at new cars but in this market that only took 15 min to see it all!
Lanphere's Ram worked me into their service lineup at the drop of a hat. They were friendly and made me feel welcome to return for additional service work in the future.
Friendly, no updating! Focus on customer service and what we needed! Shared service and future upcoming items to address!
Great customer service began with Rebecca. After talking to other shops and feeling like I was taking up their time, I dropped into Newberg Dodge and am glad I did. She was able to get my truck fixed in a timely manner and also got me a loaner car while the repairs were being done. She would have my vote for Governor if she was running😀.
Easy to work with, no high pressure sales tactics, a very pleasant experience, thanks Andrew!
The best experience I have ever had buying a truck! Salesman Carlos and manger Alberto are top notch. They are consistent, honest and followed up. Especially, since I live in Hawai’i and they helped navigate and troubleshoot problems/logistics to get my truck home! Mahalo nui
Andrew was very helpful and low key. This was a great buying experience. Would highly recommend!
Was very helpful in the delivery. Went over every detail on the truck that I needed to know
We were greeted immediately upon arrival by Carlos who has great customer service skills. We had an appointment with Greg but Carlos helped us until Greg arrived even though we were not going to be his customer, He was fantastic. Greg was very informative and let us test drive the vehicle on our own and unpressured. We left to visit another dealership but the experience there was so poor we left right away. After considering several vehicles and dealerships, we chose to purchase from Newberg Jeep Ram. The documentation portion was organized and went quickly. Our vehicle was filled with ...
Carlos, the salesman that sold me my truck came through the showroom, and I was sitting in the service waiting area and he recognized me after over 6mos and we chatted a little. My truck was in for standard service and they were great. I called earlier in the day and they said they could see me at 3pm and they were on time and very friendly.
I highly recommend buying a vehicle here. The group is low key, and helpful and Andrew provided a really pleasant experience from start to finish. Thank you.
Total cost of service was provided up front and the estimated time was right on. These guys are great!
Big shout out to Carlos for helping me out with all the process. I took home a great truck and hopefully do business in the future again.
The staff was friendly and not pushy. The trip was quick and simple, i was in, test drive, setup financing and out with the vehicle I wanted in 2 hours. Thanks Carlos. 👍🏼👍🏼
Got my truck repaired with Newberg CJD after the transmission got stuck in 4th gear. It was fixed under warranty. I would have appreciated better communication between the dealership and myself about the status of the repairs (though I initially brought it to the Beaverton Honda store where I bought it, so I understand that relaying info back and forth can be difficult), however everyone I worked with was kind and professional. Other than the lack of communication, I have no complaints.
Best car buying experience I have ever had Flew in from out of town and they picked me up had all the paperwork done and only took twenty minutes
A great car buying experience for our family! Andrew Romans was a pleasure to work with. No high pressure sales tactics and we left feeling good about our purchase. I will recommend friends and family to Andrew in the future. Thanks a bunch!
Andrew was very helpful and great to work with! Very excited with my new truck!
Awesome as usual! Appreciate the quick turnaround time on a unscheduled oil change service. Thanks again
Went in for an oil change and tire rotation. No issues, other than it took almost two hours and I was the first appointment that day. Service managers are friendly.
Greg was awesome to work with and didn’t hesitate to stay late to complete the deal.
I always receive professional help and they complete the work on my vehicle in a timely manner.
Great service department, knew exactly what we needed and repaired the issue immediately. Thank you
Alex and his team Was very easy to deal with and fast also set me up with the correct vehicle
From the time I arrived to the time I left they treated me like gold! Originally I have been coming here for service on my jeep Mojave. I went on KBB and got an instant cash offer for our Hyundai Veloster and they referred me to Newberg Jeep Chrysler, and to Newberg Ford. Since I was familiar with the guys at Jeep especially Carlos (cool dude) I tried them first. Plus when I went to ford in the past it was a bunk experience. Usual used car salesman experience. I wasn’t quite sure once I got to the dealership ...
in and out, on time and courteous, parts department... not so much. they had no idea what i was requesting
Fantastic customer service. In an out in an hour. Thanks Ben for all your attention to detail.
Great service, nice waiting room, really helpful and friendly staff. Great coupon for synthetic oil change
Up front , informative, acceptable sales approach. Listened to my use for truck and located a winner
Andrew Roman's was Awesome! He really helped us a lot. Love the Jeep! Thank you
Thank you for your quick turnaround, and the loaner. Even employees get great service. WOW!
My wife and I worked with Andrew R, who was professional, highly knowledgeable, and very respectful of our decision making process.
Quick and easy service. I am very happy with the price and the service I received. I will definitely go back for my future repairs.
Ben Ahrens is a very good service writer! I wish I could call direct to him rather than getting service dept in Beaverton !!
Very nice, honest, and do not up the pricing.
5 Stars to Mike Laramee in the parts department! I wanted a specific leather upgrade and Mike was able to help me get it customized with Katzkin!
Your service department fixed my problem quickly, honestly and didn't gouge me. Thank you!
Carlos was awsome to work with. I was in and out very fast with the truck I wanted.
Greg went out of his way to get us a great deal. Polite and professional service. Great dealership.
Mrs Mariel Ramsey is very Knowledgeable on the aspect of Forex & Cryptocurrency market and really does her best to make her Clients happy. Mrs Mariel Ramsey is undoubtedly the best Forex and Crypto account manager I've ever seen i invested $1000 and i made a successful withdrawal of $10,300 after 7 days of trading, She was a great help and support throughout the process of trading. Thank you Mrs Mariel Ramsey for your time and dedication!!! Highly recommended. you can reach out to her [email protected] WhatsApp +19736928825
Had some miss communication but the manager took care of me. Will definitely be coming back.
This was the easiest auto purchase I have ever experienced!
Quick and simple. I was in and out in less than 45 minutes. I was very satisfied with the service
I have nothing negative to say. Bought a lot of vehicles and this is the first time that it was easy, fast, fun and no shenanigans.
Was out of town visiting family. My cruise control went out on my trip. Called Newburg Ram and they took care of me, even with it being under warranty. Ben Aherns was great, welcoming from the beginning and keeping me posted throughout the process.
Great service department for our large RV based on an RAM 5500 chassis. Scott Michaels and his team did an amazing job to get us in for recall work. We encountered a small problem, after the CP3 pump replacement, but the Newberg Ram Jeep team did an amazing job to get the necessary part to get us back on the road. We recommend Newberg Ram Jeep as a top notch service department.
Friendly, efficient. The appointment was prompty made and the work done within a very appropriate period of time.
