Customer Testimonials
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Read Our Reviews
Very happy with them.
Great service, honest and friendly, Carlos took good care of us!
Carlos was able to get us out in a couple of hours on a Sunday ! Paperwork was fast ! Team was very efficient ! Thank you !!
Great service. Carlos was awesome to work with. Fast and friendly. Easy to talk to and great conversation. My jeep wrangler is everything i wanted and was looking for.☺👍
I'm a college educated, factory trained mechanic with 50 yrs. experiance and my own shop for 30+ years. A friend was in mechanical difficulty too far from me to help. A transmission that nobody could find or get parts to rebuild. I searched for days and found Newberg. They had one and replaced it in only two days. I made a living getting new customers from less than reputable shops and especially local dealerships where I moved from to Oregon. Yeah it was Nor. Ca. Thank you so much for being honest and prompt.
Great and friendly service, very informative and helpful. Couldn't ask for a better place to buy a car
Newberg Jeep once again, one word AMAZING! and thank you for keeping my Jeeps running with the best quality and service available. Kevin
I purchased a 2014 Jeep Wrangler and had a fabulous experience. I loathe the car buying experience because of all the back and forth hours of red tape to get to the final signature that let's you drive it away. At Newberg Jeep I didn't have that experience. I was in and out around 2 hours. I highly recommend them!
All went well. I got what I wanted on the trade in. Friendly sales staff. I would return to the dealer for any service the truck needs.
Great selection of vehicles, and friendly service.
The customer service was great. We went and did what we needed to get our car. There was no pressure.
Great experience.
Great experience, the team was very friendly and made me feel like I was there priority
after a horrible two day experience at another car lot in Hillsboro, Gabe at Newberg Jeep was able to do in a couple of hours what nobody else was able to do at the other dealership in two days! Thanks Gabe! I appreciate your attention to detail especially when listening to your clients.
Great service every time!
The truck was dirty inside. I was surprised because this is our second purchase. The bumper had damage after the pictures & worn tires less than 10k left.
Good service. Took the amount of time as said. Didn’t try to sell me any other service.
I needed my water pump replaced on my 2018 Grand Cherokee. The local dealer could not get my in for a month! Newberg was able to schedule me in 2 days and my car was ready the next day! I saved me from being without a car for 1 month.
I needed my water pump replaced on my 2018 Grand Cherokee. The local dealer could not get my in for a month! Newberg was able to schedule me in 2 days and my car was ready the next day! I saved me from being without a car for 1 month.
Great service will return. Staff was prompt and professional. In addition staff was knowledgeable and friendly l.
Prompt, knowledgeable service here from Gabriel. Understood my needs and got to work quickly on paperwork when the purchase decision was made. Thank you.
The people who I spoke with in person and on the phone were very professional and I was treated right. My problem was diagnosed and no parts are available. I am disappointed my skim immobilizer is discontinued. My Jeep is not a throw away vehicle. It sits in my driveway and can not be repaired by the dealership. It is not the dealership's fault. It's jeep corporate's fault. This has prompted me to never buy a Jeep or Dodge product ever again. I am not upset with my local dealer or the mechanic. These guys were great. ...
Great customer service. Gabriel helped me find just what I was looking for. Paperwork went quick, no pressure tactics. I highly recommend
I trust Newberg Jeep with all my Vehicles. Thank you, Newberg Jeep for all your help in servicing my vehicles and looking for a new one for my Son.
They Know Jeep and they do a Great Job. I trust Newberg Jeep with all my Jeeps. Thank you, Kevin
Customer service was excellent! All work performed to my satisfaction, and all questions were answered!
The group at Bob Lanphere’s Newberg Jeep are absolutely amazing! I called them with a list of items I wanted on a rig and not only did they accomplish that list but they went above and beyond for an exceptional rig for the best price in OREGON! We are customers for life. Thanks y’all for a wonderful experience, and a gorgeous Jeep Wagoneer.
Salesman Gabriel was helpful and friendly. The purchase was quick and easy. We drove over 3 hours to make this purchase. We were kindly welcomed and the purchase was thorough and quick.
Carlos, Had everything ready for me when I flew down to Portland to pick up truck ready and waiting. Carlos’s attention to detail and honesty was outstanding! James.
So far they have always been courteous, respect my time, provide great responses and has never tried to sell me something unreasonable. They stock and use quality oil for my Ram truck.
Happy with my new truck! Thought the price was very fair and they worked with me.
Good experience and price, though could not get the Jeep app to work on my cellphone. A better inventory and prices than other dealerships I considered.
A good experience and very helpful and polite staff. Their inventory was better than other dealers and better prices
Carlos was very kind, efficient and professional. Smooth transaction; Great deal!
Really appreciated Gabriel’s help and support finding a car for my daughter. Great experience! YET the VIN doesn't match what DMV has. That is questionable.
It was very clean and everyone I talk to were polite and friendly and very helpful answering all my questions this is the second car I purchase their
Good dealership. Excellent, low pressure staff and environment. We’ll be back in the future.
Awesome, fast, honest. A great dealer!!
Thank you to the whole crew at Newberg Dodge. It was by far the best experience I’ve had buying a vehicle.
Very pleased with the people and the Jeep I got.I would gladly recommend others.
Normally, the last place I want to go is to a service center (probably because I'm a woman and have better things to do), but going to the Newberg Service Center is a totally different experience. As soon as I walked in, Scott already had my order slip in hand and was ready for my Jeep. Because it was raining, I left my purse & coffee in my car - Scott, without any hesitation, offered to run out and grab my belongings for me. When I picked up my Jeep, Scott told me what had been done and he ...
By buying, experience could not have been any better than it was at Newberg Jeep Ram. Michael Alexander was my salesperson and he was awesome to work with!
We had a good experience! Easy negotiation and fair price for the car.
Seamless purchase transaction, thank you Carlos!
Greg did an Excellent job , all my questions were answered. Service department answered all questions and took care of my needs , not sure who helped out from there. My only complaint is that you didn’t have any big guy Carhartt vest’s , I need a 3xl tall if you order more , hint hint . Thanks
Working with Greg and Hollie to get a deal done was an absolute pleasure. Everything was upfront, straightforward and honest. I felt truly taken care of as a customer. Purchasing my new Ram 1500 from them was a dream and one of the easiest vehicle purchases I have made. This has been a great place to do business with.
Very professional and polite. Very open and honest about all parts and condition of the vehicle. Open to discuss options with with the sale, as needed. Greg was great, and I would buy from here again. Regards, James R. Alexander
Great customer service as always! They go above and beyond every time I bring my truck in. Best family owned and operated dealer around!
Great customer service by Michael! Was able to answer all of our questions. Thanks again
Great dealership. I have purchased my last two vehicles at Newberg Jeep Ram and have all of my service done at here as well.
Easiest car buying experience I have ever had! Greg was fantastic and worked with me through the entire transaction. There was no pressure and it was a quick and easy experience
Always in and out kick. Great stuff members at the service department. Never had any issues here.
The service was excellent. They were very friendly and kept us updated through out the whole process. I will never take my vehicle anywhere else and will tell all my friends.
In from Texas visiting family and needed my truck serviced prior to the return trip. Was quick smooth process for oil change and fuel filter.
We came in and met with Greg and he sat down with us and really listened to what we were looking for and what our budget was. He showed us several options and never made us feel rushed or pressured into anything. I really appreciate the care and attention he showed us. Thank you Greg!
Every time I bring my Jeep in everything runs smooth as can be. The staff is always friendly, courteous, and respectful. There are never any surprises.
I don't think I have ever had a easier time making a car deal. No games simple process with just one person. Great price gave me what I want for my trade in. We will buy here again.
Newberg Dodge purchase with Gabriel, easy quick process. Car was exactly as Gabriel described, he addressed all questions & concerns quickly. Would recommend to anyone. Positive experience. Thanks again Gabriel.
Great prompt service
The salesman that waited on me n dealt with me was a very nice n polite young man. He went above n beyond his duties just so I could get the vehicle that I wanted. I would recommend him to anyone I know to deal with.
Another wonderful visit to this dealership to have my Jeep Rubicon serviced. One minor issue from the service that was quickly addressed with minimal inconvenience. Overall extremely happy and will continue to have my Jeep serviced at Newbery Jeep Ram despite purchasing it from another local dealership.
Great to see a company do what they say. I have stopped going to the dealership closer to me as they didn’t seem interested in taking care of what I needed!
Had the best experience here , everyone was very nice to work with on buying my car
The service dept here is truly outstanding! Gerome did a great job of both taking care of me and my vehicle. His attention to detail is one of the reasons we continue to use for his dealership for both of our Jeep’s.
Thank you so much for fitting me in at the last minute ans for performing the repairs in an extremely speedy timeframe. I really appreciate your professionalism and your assistance.
Nice Place, nice place, nice place Nice Place, nice place, nice place Nice Place, nice place, nice place
Great dealer!!! Carlos is amazing If you want to get a car and want to deal with a good car sales guys, go to anyone in Newberg keep Ram but if you want the best go with Carlos he is the best!!!
I had my 2012 Chrysler 200 in for routine maintenance. It was the usual great experience. I bought my car at Newberg Dodge used. My interactions with the staff have always been very gracious and helpful. I particularly like that they don't tell you need something that you don't need just to make money off you.
Best car shopping experience I have ever had in 25+ years. Worked with Michael Alexander
We’ve been to many CDJR’s across the US and this dealership is truly exceptional. We were taken cared of by Jerome, whom walked us through everything carefully and ensured we were kept in the loop. Would highly recommend without reservation.
They were prompt. I just "hung out" in the available area with a mocha until the service was complete. I particularly appreciate (and told them so) that they don't try to tell you something needs to be replaced that doesn't. They could easily take advantage of a woman who knows little about cars. For the record, I have loved my 2012 Chrysler 200, which I bought used from Newberg Dodge.
Jerome, thank you for taking care of us! You went above and beyond to make sure we knew what service would occur, made sure everything was taken cared of, and walked us through the waiting room to ensure we were comfortable with snacks and WiFi. We’ve been to many CDJR’s across the US and this one is truly a gem. Exceptional service.
Looks small from the outside but their hearts are big on the inside. In all seriousness we brought our Jeep in for service and were impressed how Jerome and his team really took care of us. The courtesy section is stocked with coffee and snacks. The car was well handled and quickly turned around. No free car wash this time but that doesn't matter when the prices are so reasonable and staff is so pleasant.
This dealership is truly exceptional. We’ve been to many CDJR’s across the US and we’ve never been treated with as much care as we were here. Jerome, from the service department, went out of his way to explain everything, make sure all my problems were solved, and walked me through their complementary snacks/coffee/WiFi waiting room. Not to mention, their prices are reasonable and affordable. I could not recommend them more - thank you so much!
I'm not a fan of the "one price" policy. It's great if you're buying a new car, but if you're buying used it's really only protecting the dealer. That being said, my experience was good. Sales service was great, and not at all pushy. Michael was great, I was happy to work with him, and he did his best to accomodate us.
Carlos was very helpful in purchasing my 2019 Dogde Charger Hellcat. Super satisfied definitely recommend
Amazing experience, our sales person Kyle Walker was kind, professional, and fantastic to work with.
