Why Buy From Us

Why Buy from Newberg Chrysler Dodge Jeep Ram? 

We strive to provide quality customer service by putting our customers first. From our wide variety of new and used inventory, to reliable service and auto financing options, our customers are always kept in mind. We were even awarded the Customer First Award for Excellence. This award factored in 5 categories, including training certification, employee survey, facility certification, process validation, and performance measures.

No matter the reason for your visit, we want to make sure that you have the best possible experience. But why take our word for it? View below what our customers are saying about us. With questions on any of our products and services, Contact Us Online, or give us a call today at (503) 538-9444!

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DealerRater May 25, 2022

Our business was looking for a rare Ram Pro City Van and Newberg Jeep Ram delivered. They when above and beyond to find exactly what we needed and even delivered it to our front door. We will be back for more as our business grows. Thank you for your excellent customer service.

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Google May 22, 2022

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DealerRater May 20, 2022

Took very good care of my truck. Took very good care of my truck. Took very good care of my truck.

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DealerRater May 20, 2022

Local, friendly, excellent service. This small dealership provides better service than a large dealership. Not only would I service my vehicle here, I would buy from this dealership.

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Google May 17, 2022

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Google May 17, 2022

We had a great experience buying our new van at Jeep Dodge Ram of Newberg! They didn’t try talking us into anything and they did a great job explaining the details properly.

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Google May 14, 2022

Newberg Ram is fantastic to work with. Very easy buying experience.

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DealerRater May 13, 2022

Amazing customer service. Everyone at this dealership goes above and beyond to make the buying and owning experience top-notch!

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Google May 12, 2022

Rebecca was great to work with and they sure were able to expedite the repairs so my vehicle would be done in time for my vacation. So far in these two days of having my vehicle back, it is running great!

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Google May 11, 2022

Great service!

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DealerRater May 10, 2022

I enjoyed purchasing my new Jeep. Andrew was great on vehicle description and test drive. Carlos did a great job processing the purchase.

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Google May 9, 2022

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DealerRater May 9, 2022

Please write at least 15 words about this dealership. No complaints. Happy with their service.

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Google May 6, 2022

Dealership replaced my headlight bulb.

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Google May 5, 2022

Prompt service, great communication. Customer service is great!

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Google May 5, 2022

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DealerRater May 3, 2022

They were great at getting back to me, very responsive. I wish they would have come down some on the price since the Jeep I bought had been sitting on the lot over 6 months.

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Google May 2, 2022

The process was flawless. Walked in, dropped off my keys, handed keys for a rental, briefly discussed situation and walked out in less than 5 minutes. Service was outstanding! Returned to pick up my truck and experienced the exact same treatment! Definitely going back!

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DealerRater May 2, 2022

Was able to get an appointment sooner then I thought I could. They were very pleasant and did a great job. Thanks

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Google Apr 29, 2022

bought my first car from here and it was quite literally the most pleasant experience. carlos is awesome (and was so patient with my questions and super accommodating with my schedule) and the actual process of going through and buying the car was so easy. highly recommend!

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DealerRater Apr 28, 2022

great, it looks like you gave me credit for being a long time customer, and fit my repair in right away ! (other newberg places qouted me long , many days, waiting times

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DealerRater Apr 26, 2022

Our salesman Andrew was awesome we took a test drive and we’re in and out in no time!!! Give him a raise!

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DealerRater Apr 26, 2022

Great dealership. I have purchase my last two vehicles from Newberg Jeep Ram and have them both serviced there as well.

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DealerRater Apr 25, 2022

Staff was very kind and fast. Despite my busy work schedule, they found time to work around it and get me into their work day.

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Google Apr 24, 2022

Great customer service! Very friendly! Gregory was very helpful.

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Google Apr 24, 2022

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DealerRater Apr 22, 2022

Great performance in the service department. Communication was very good and all of my questions were answered in a way that I was able to understand. Everyone that I spoke with was very courteous and professional.

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DealerRater Apr 22, 2022

Great experience with them. Prompt on timing, fair pricing, and everyone there was very nice

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DealerRater Apr 22, 2022

The service department crew at Newberg dodge are a great crew and I highly recommend having your vehicle worked on there.

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DealerRater Apr 22, 2022

Great customer service! We were in and out with our new truck in no time.

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DealerRater Apr 19, 2022

Bought my truck at Newberg dodge , and was very happy with the transaction, now that I have had my maintenance started , I was happy to see that they took the time to look at my contract making sure that my oil change was free and all manufacture updates were installed , I was very happy with my service experience and will be a returning customer for sure!

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DealerRater Apr 19, 2022

What a great experience from ordering the truck with Carlos to finalizing the sale with Greg. Thank you both for all the help!

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DealerRater Apr 19, 2022

Easy to work with and delivered ahead of schedule. Nice folks like Greg make buying a truck fun!

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Google Apr 15, 2022

Greg was wonderful and quick on the follow up! I couldn’t talk on the phone so he texted me details, got it all worked up for me before we drove all the way to Newberg from Portland. When we got there the Jeep was ready to be driven. It would have been a 5 star review but when we were test driving the battery died. However Greg came and jumped us and then followed us in another car while we continued to test drive. He was fantastic! Then they replaced the battery so I could test drive it a little ...

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DealerRater Apr 14, 2022

Everyone was really nice and the service was fast and efficient. I totally would recommend people to bring their cars here.

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Google Apr 14, 2022

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Google Apr 13, 2022

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DealerRater Apr 13, 2022

Great staff. Super accommodating and friendly. Nicest dealership in the state I'm my opinion.

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DealerRater Apr 13, 2022

We're very helpful and answered all my questions job was done fast and let know right away

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Google Apr 13, 2022

Great customer service and good fast service.

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DealerRater Apr 12, 2022

Both Carlos and Alberto were extremely helpful and very easy to work with. They answered all our questions and helped us get a wonderful RAM truck and even helped add a couple things for us. Can't wait to take her for a trip!

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DealerRater Apr 12, 2022

Salesman has great energy. First time buying a car and it was an amazing experience

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Google Apr 10, 2022

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Google Apr 9, 2022

Quick and painless best car buying experience I’ve ever had! Extremely professional and friendly staff.

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Google Apr 9, 2022

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Google Apr 8, 2022

Got my software update done very quickly while I waited

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Google Apr 7, 2022

The service was great and their timing estimates were spot on.

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Google Apr 7, 2022

Greg and his team were fantastic. Thank you for being so awesome. Fastest purchase of a car yet!

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Google Apr 6, 2022

Great work +++AAA

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DealerRater Apr 6, 2022

I just had routine service done: tire rotation, oil change, etc. The service was done quickly... no complaints there. I think the price was a bit high, but that is generally to be expected with dealerships.

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DealerRater Apr 5, 2022

Everyone was very nice the Process was very easy and fast I was in and out of there with a new truck in about 40 minutes Greg was awesome!

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Google Mar 30, 2022

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DealerRater Mar 29, 2022

Easy to work with, would recommend. Understanding, helpful worked past closing they both need a rIse

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Google Mar 29, 2022

Very good service. Fast and efficient. Got scheduled right away and completed the work promptly. The service people are very helpful and kept me informed of the service project.

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DealerRater Mar 29, 2022

The service was exceptional, dealing with paperwork was quick and efficient. Alex, Holly and Carlos were phenomenal to deal with. Could not recommend this dealership more.

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Google Mar 29, 2022

Had running boards put onto truck and was kept apprised of what was going on. Purchased used RAM 1500 and had to wait a few days even though the running boards arrived at service the very next day. Contacted my salesman Carlos and he made sure I was given an appt and a loaner car while service was doing the installing.

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Cars Mar 29, 2022

This was an Excellent experience. Everyone there was very helpful and i would highly recommend purchasing a vehicle from Newberg Dodge Chrysler Jeep Ram. Greg was very helpful and professional. Alice the GM was also very accommodating with the transaction

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Google Mar 25, 2022

Greg was very kind & responded quickly via text and phone. Vehicle was very clean & the price a worth it. Easy pre-approval process & we were in and out in a short amount of time. Thank you for the wonderful experience!

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Google Mar 24, 2022

The service team was incredible. The service was performed very professionally, I was kept informed of the process, and the pricing was exactly what I expected! I will continue using them in the future.

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Google Mar 24, 2022

Great place to buy a car or truck. Nice people to work with, I'd recommend them.

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Google Mar 23, 2022

Always professional, polite and thorough work.

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Cars Mar 23, 2022

The crew at Newberg Dodge always takes care of us. It doesn’t matter if it’s sales or service, their team members are always helpful and go above and beyond!

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Cars Mar 23, 2022

The crew at Newberg Dodge always takes care of us. It doesn’t matter if it’s sales or service, their team members are always helpful and go above and beyond!

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Cars Mar 22, 2022

This was a no hassle cash purchase and Carlos made the process very easy. We were in and out with our new work van in an hour.

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Google Mar 22, 2022

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Google Mar 21, 2022

We were able to choose from a variety of time slots that best fit our schedule. The staff was friendly and communicated well throughout the process via texts. Final payment was less than the quote because they were able to take advantage of a price reduction on the tires. Overall a great experience and my new spot to service our 2015 Jeep!

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Google Mar 20, 2022

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Google Mar 17, 2022

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DealerRater Mar 16, 2022

The team fixed all issues presented and found a potential issues for the future. The manager was able to get the manifold work warranties, which was a massive help. Only feedback is there was a lack of communication during the repair process for the managers. I had to call in a few times to get an update.

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Google Mar 15, 2022

Carlos was very helpful and extremely patient with me. We are very happy with our purchase!

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DealerRater Mar 14, 2022

Dropped my vehicle off, because the air conditioner wasn't putting out cool air. I picked it up two days later, and the air conditioner was working great. Newberg Dodge Service Advisor Jay Crowell was great. He listened and answered all my questions with professionalism and respect. The other person I interacted with was at the parts counter. He too was courteous and knowledgeable. I'd been a 19 year client of Jim Doran Dodge, in McMinnville. Over the years, their AUTO GROUP out grew the personal and service touches they had 19 years ago, when they were a smaller organization. Now ...

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Google Mar 14, 2022

Great small dealership lots of Ram trucks in stock! Including a badass hi-vis Orange truck! You don't see that everyday

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Cars Mar 10, 2022

Exceptional service. Went out of their way to accommodate me and my time. They promised a time for pick up and delivered on time. I would recommend this service department to anyone.

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DealerRater Mar 3, 2022

Great atmosphere, no pressure sales, you can take the vehicle home overnight to try it out. Also gave us a full tank of gas after the sale was completed.

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Google Mar 3, 2022

Carlos! Carlos was so beyond amazing, we had an awful experience with a pushy snake of a salesman at Wilsonville Jeep but Carlos was very kind, knew what he was talking about, and when we left we felt not pressured, or like we were a hassle for him to deal with. Amazing experience and I would recommend this place to anyone looking to deal with great staff and nice cars.

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DealerRater Mar 2, 2022

Greg Friesen was our sales representative good person to do business with, not pushy, arrogant know it all. The other staff were friendly and also had good sense of humors, down earth real people. I would recommend this lot, this where we purchased Willy, our Wrangler.

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DealerRater Mar 2, 2022

Greg in sales was a great professional and from start to finish we were out with a new vehicle in about 2 hours to include a 30 minute test drive.

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Google Mar 1, 2022

Great experience through and through. No pressure, straight to the point in a super friendly open manor. Would highly recommend!

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Google Feb 28, 2022

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Google Feb 27, 2022

Great experience and 1 person start to finish. Thanks Greg!

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Google Feb 26, 2022

The staff was very helpful and responsive to all my questions and concerns.

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Google Feb 26, 2022

We just purchased our 2021 Jeep from Newberg Dodge Jeep Chrysler Ram. Greg Friesen was amazing throughout the experience. We had lots of laughs and it was the most comfortable experience that we have ever had purchasing a car. Everyone we encountered at the dealership was kind and friendly. Thank you again for the experience and for selling us our new Willy 😉 The Dewey’s

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Google Feb 25, 2022

Excellent service advisors, extremely knowledgeable and professional. Thanks Jerome S.

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Google Feb 25, 2022

We had a great buying experience with Greg from Bob Lanphere's Newberg Jeep Ram. There was zero pressure to make a rushed decision and Greg gave us all the facts that we needed to make an informed decision on buying the car we picked out. I look forward to doing future business with this dealership.

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DealerRater Feb 24, 2022

Friendly, Fast, and Fair! Great selection of cars, excellent service, and buying options. Love them!

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Google Feb 21, 2022

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DealerRater Feb 21, 2022

They Got my car in the next day and they were able to fix it same day

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Google Feb 20, 2022

The fastest most painless buying experience I have ever had. Greg was top notch and had everything all ready to go before I got there.

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Google Feb 17, 2022

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DealerRater Feb 16, 2022

We are really excited about our son’s new car! We drove 3 hours for this specific car and we are so glad we did. The service was great- straight forward and simple.

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Google Feb 15, 2022

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Google Feb 15, 2022

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Facebook Feb 12, 2022

Great people, they make you feel comfortable from the very beginning. They know how valuable your time is and work around your schedule. I have purchased other vehicles from them and it’s the same every time.

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Google Feb 11, 2022

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DealerRater Feb 11, 2022

They are amazing! The Who team worked very hard to get my Family into the Truck that we wanted and we couldn’t be happier

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DealerRater Feb 11, 2022

Great experience Excellent service This guys are great Will definitely be back for all my car services

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DealerRater Feb 10, 2022

Service people were Awesome! Even delivered my car back to me, above & beyond Great Customer Service! Thank you so much 😊

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DealerRater Feb 10, 2022

Carlos Perez and Holly were great to work with! The deal was exactly as agreed to prior to my arrival from more than two hours away. All paperwork was prepared in advance and the process was professional, brief and efficient. I highly recommend my sales consultant (Carlos) and this dealership.

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DealerRater Feb 10, 2022

Service was done in a timely manner and estimated cost was expected. Thanks for the quick service.

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DealerRater Feb 2, 2022

When purchasing a new vehicle… I have always used this dealership and have never been let down! Because of certain circumstances I was not able to go look at the vehicle or test drive it but I fell in love with the vehicles and they brought the vehicle to me picked up my trade-in and we were done. The very best customer service they are about the customer!

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